Providing non-emergency transportation to those who require assistance when traveling to a medical appointment.
Non-Emergent Transportation Services
Scheduled Non-Emergency Transportation
In addition to responding to all 9-1-1 emergencies, Bristol Health EMS also provides scheduled, non-emergency transportation, excluding wheelchair transports, for individuals throughout the state, providing all types of specialized medical transportation and pre-hospital care.
Interfacility Mobile Healthcare
Interfaciltiy transport, also known as Special Care Transport, provides Advanced Life Support and specialized medical monitoring. The ambulance is staffed with both an EMT and a paramedic, ready to provide critical care when needed.
Safe and Comfortable Transportation
Keeping with our mission to serve all those who call our community home, our fleet of vehicles consists of ambulances that are used for non-emergent, non-wheelchair transportation.
We Provide Transportation to:
- Doctor appointments
- Physical therapy sessions
- Skilled nursing facilities
- Dialysis appointments
- All other medical visits
Will Insurance Cover Transportation?
Insurance plans have varying rules and requirements regarding the coverage of non-emergency ambulance service. The majority of insurance companies require that using non-emergency transportation is medically necessary and may ask for prior-approval, doctor's signature and the reason for transport and destination. Contact your insurance company directly to learn more about your specific plan.
Recognized for Excellence
The American Heart Association has recognized our EMS team for attaining 75% of higher performance on each applicable Mission: Lifeline EMS Achievement Measure for consecutive 24-month intervals to improve the quality of care for STEMI patients.
Our EMS team was also recognized for excellence in our survival to discharge rate for prehospital cardiac arrests by CARES (Cardiac Arrest Registry to Enhance Survival). In 2022, our survival to discharge rate for prehospital cardiac arrest went from 4% to 10.1%, better than the national average.
How Can We Help?
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